North Hall 117 or join online

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Title – Lehman ISSP Tutors and Coaches as First Responder: Finding a Balance Between Structure and Rapport Building.

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Presenters: Tamara Mae Moore (Lehman College Writing Tutor), Jerome Farnett, MSW (Interim Director, Lehman College Instructional Support Services Program), Taemona Hall (ISSP Writing Tutor), Pamela Ridge (ISSP Writing Tutor), Emma Sahibjan (ISSP Writing Tutor) Lehman College.

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Effective academic support entails finding a balance between effective session management and rapport-building, but there is no one-size-fits-all approach to this challenge. In this roundtable discussion, presenters will share experiences supporting students at Lehman in diverse capacities at Lehman College: as writing tutors, subject tutors, academic coaches, and Supplement Instruction leaders. All will address how they handle the difficult art of finding a balance between structure and

building rapport with students.

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Moderator: Bright Igbinigun

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North Hall 120 or join online

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Title – The Tutoring Center is Not Just a Physical Space - The Value of Genuine Relationships

Presenter: Gabriel Angrand, Assistant Director of the OAR (Haverford College)

              

Like learning centers, faith communities are sociocultural spaces that double as sanctuary for some of our most championed student populations. Successful communities first serve others where they feel comfortable. How might our marketing efforts, student staff composition, and campus reputation shift if student and professional staff leveraged strategic opportunities to build genuine relationships outside of the proverbial church? The underlying framework and its conceptual questions will be engaged through think-pair-share activities (accessible virtually as well).

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Moderator: Chris Moseley 

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Sage Hall Room 100-BCC Writing Center or join online

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Title – What Ifs

Presenters –BCC Writing Center Tutors and Staff (Bronx Community College)                                                        

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Tutors from various centers at Bronx Community College will discuss and articulate their personal experiences of dealing with and confronting the unexpected nature of What-Ifs that can occur during tutoring sessions. Along with sharing our own experiences, we will also engage our audience in how to be proactive in those situations. Resources and existing literature will be used to deepen the understanding of how to navigate a number of scenarios. Lastly, tutors receive the brunt end and initial reaction of students What-Ifs outburst. That being said, how can tutors properly and professionally address the What-Ifs as first responders in the academic field of life on a campus university.

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Moderator: Andy Salcedo

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North Hall Room 133 or join online:

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Title: Empowering Tutors Integrating Motivational Interviewing for Enhanced Student Support

Presenters: BCC College Discovery: Jesse Hernandez, Olga Laracuente Contreras, Mercedes Pimentel, Bryan Soriano Mateo (Bronx Community College)

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This interactive workshop, led by the academic support staff of the College Discovery Program at BCC, empowers tutors and administrators with practical tools rooted in Motivational Interviewing. Participants engage in hands-on activities, guided by PowerPoint presentations and group work that illuminate the core elements of MI: open-ended questions, affirmations, reflections, and collaborative planning. Following the workshop, attendees will be ready to seamlessly integrate these skills into their tutoring sessions, fostering environments of academic growth intertwined with emotional support.

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Moderator: Mercedes Pimental